Scarlet Home Page About Scarlet Subscribe to Scarlet magazine Scarlet News Scarlet Awards Scarlet Features Scarlet loves Scarlet Forums Harlot Freelance Submissions Contact Scarlet
 
 
 
 
Current Issue
Current Issue
Offers
Scarlet Internships
Click here to apply for an Internship at your favourite magazine
Scarlet Dating
Scarlet Dating
It's fun and it's Free!
Harlot Newsletter
Harlot Newsletter The Harlot Newsletter is a cheeky weekly e-mail from the creators of Scarlet, featuring free erotic fiction, fit men and hilarious web clips. Fill in the form below to sign up.
Email
First name
Last name
Scarlet Forums
Scarlet Talk
Drop into the Scarlet Forums for some lively debate on ALL manner of topics
Energy watchdog happy with competitive market
Published: 04/07/2007

Energy watchdog happy with competitive market

Britain's energy suppliers are "competing fiercely" on a range of elements going beyond price, the market's regulator Ofgem has said.

Research published today by the watchdog finds that environmentally friendly credentials and special deals for vulnerable low-income groups are driving competition.

Around ten per cent of switchers are changing supplier because they are dissatisfied with levels of customer service, but firms are responding by improving the quality provided. Ofgem says this is reflected by falling numbers of complaints.

Meanwhile special fixed-price tariffs and internet-only deals are being offered, attracting three million and 1.2 million gas and electricity consumers respectively.

Ofgem chief executive Alistair Buchanan said he believed firms failing to deliver on service and prices were being "punished", pointing to high switching rates to show that the market is working well.

"Suppliers are responding by cutting prices, improving service and developing new energy products to attract and retain customers. But a large number of customers are still missing out on savings of up to £100 and better customer service by not shopping around," he said.

"Customers have a choice and can switch away from suppliers who offer high prices or poor service."ADNFCR-1111-ID-18200073-ADNFCR


subscription offers
weekly emag
Related Articles
Published 21/06/2007
Published 27/06/2007
Published 04/07/2007
Offers
Media Pack

Want to advertise in Scarlet, Harlot or this website? Click here and download our media pack which has all the information you need.

Scarlet Media Pack 2008